Our Return Policy
If you are unhappy with your purchase, you are welcome to return your items for a Store Credit as we do not refund for change of mind or incorrect sizing. If you purchased your items using a discount code, your store credit will be the final amount you paid for that item (minus the discount). Store Credits expire within 12 months, and can be used on any item/s on our website.
Items will only be accepted if returned in 100% original condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan.
Customers must cover the postage cost to send the item back to us.
ALL SALE ITEMS ARE FINAL, THERE IS NO EXCHANGE OR REFUNDS ON SALE ITEMS UNLESS DEFECTIVE OR FAULTY.
It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.
Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and the customer will be notified.
Should you need to return an item due to change of mind or incorrect size, please submit a "return request" on our website. We will provide you with an RA NUMBER and address for you to then send the return to. The return will be processed within 72 hours of receipt and the store credit issued to you via email. If you are returning an item due to manufacture fault or manufacture defect, please submit a "return request" via our website. We will contact you to obtain photos of any defect, and on approval, we will send you a return label so that you can send the faulty goods back to us at no cost to yourself. Once received and processed by our office, we will immediately dispatch replacement stock to you subject to stock / size availability. In the instance that we cannot replace the item, we will provide you with the option to select an alternative product/s to equal value, a store credit or a refund.
